Jeff Gelfuso

Jeff has spent his career designing digital products for a variety of shopping, entertainment, and interactive media experiences. He’s passionate about making every interaction with customers more useful, more engaging, and more meaningful. Jeff is the Executive Director of Design and Customer Experience for Consumer Engagement which includes User Research, Product Design, Concept Lab, Creative Studios, and the CX Programs. Prior to joining Amazon, Jeff lead product strategy, design and development, and creative studio teams at Microsoft (including Windows Live and XBOX), Corbis, and Artefact.